The report, called “2014 ILTA/InsideLegal Technology Purchasing Survey,” is the ninth annual report from ILTA and InsideLegal. Forshee and Elster sent a 31-question, Web-based survey to 1,407 ILTA-member firms to gather information for the report, of which 281 firms responded.
More than three-quarters (86 percent) of respondents were from U.S. firms, with the remainder from Canada (eight percent) and the U.K., Europe, Australia and South America (for a combined total of six percent). The survey was released on Aug. 18.
Responses were collected from smaller scale firms with less than 50 attorneys, as well as larger firms with more than 50 attorneys. Nearly three-quarters of respondents (70 percent) consisted of C-Level, or “director level executives,” the report noted.
KEY TAKEAWAYS
Fifty-four percent (up six percent from 2013) of all surveyed law firms spend between 2-4 percent of their total revenue on technology.
Sixty-two percent of all respondents spend more than $8,000 per attorney on technology.
Forty-nine percent of all respondents said that their technology budgets increased this year from 2013. The number of firms reporting an increase is up six percent from last year.
The top three tech purchases included: laptops and notebooks at 64 percent; desktop hardware and PCs at 63 percent; and network upgrade and servers at 50 percent.
There is a “cooling off” period of Microsoft Corp.'s applications, the report said, as 18 percent of all respondents upgraded their Microsoft Office suites within the past year, as opposed to 39 percent in 2012. SharePoint purchases are also down 14 percent from two years ago, the report noted.
Mobile devices: A majority of firms are purchasing Apple Inc.’s iPhones (63 percent), followed by Android (39 percent) and BlackBerry devices (28 percent).
Tablets: Nearly half (44 percent) of respondents picked iPads, followed by Microsoft Surface (17 percent) and Android devices (10 percent).
Internet research, peer recommendations and consultants are the main influences for legal IT purchasing decisions, the report said.
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